WhatsApp unveils Channels feature for broadcast messages

WhatsApp on Thursday began letting select organisations to try a new feature called “Channels” that lets them broadcast to followers on the popular, Meta-owned messaging service.

The debut comes as an array of agencies and organisations grow disenchanted with Elon Musk-owned Twitter in the face of fees, performance problems, and dramatically scaled-back content moderation.

More than two billion people around the world use WhatsApp, according to the platform.

Meta said it is exploring the option of making encrypted channels available for groups such as nonprofits or health organizations where that level of security might be needed.

Channels was described as a one-way broadcast tool that lets account administrators sent text, photos, videos, stickers, and polls.

Global launch partners include the International Rescue Committee and the World Health Organization, as well as the FC Barcelona and Manchester City football clubs, according to Meta.

The Silicon Valley tech titan said it planned to gradually expand availability of Channels in the months ahead.

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